Customer Service

Customer Service, CRM and Salesforce

CRM, Customer Relation Management, Salesforce

Salesforce is CRM or customer relationship management. It is a technology for managing your clients, customers, company’s relationships, and interactions with potential and actual customers. CRM is used to improve business relationships and aid customer service. CRM helps you stay connected to your customers, streamline your processes and improve profitability. A Salesforce consulting firm can…