Customer Service

Customer Service, CRM and Salesforce

Salesforce is CRM or customer relationship management. It is a technology for managing your clients, customers, company’s relationships, and interactions with potential and actual customers. CRM is used to improve business relationships and aid customer service. CRM helps you stay connected to your customers, streamline your processes and improve profitability. A Salesforce consulting firm can…

Salesforce Review

Salesforce Review Salesforce was developed in 1999, is based in San Francisco, California, and has quickly become the leader in cloud technology. Salesforce’s star product is a highly customizable CRM or customer relationship management system (Salesforce Review) with premier out-of-the-box features. Formerly, companies had to spend millions of dollars and months or years of time…